Cookie & Data Usage Policy
Last updated: March 15, 2025
How quilixente Uses Tracking Technologies
At quilixente, we use various tracking technologies to enhance your banking experience while maintaining the highest security standards. These technologies help us understand how you interact with our digital banking platform and allow us to provide personalized financial insights.
Our tracking systems monitor user behavior patterns to identify potential security threats and optimize the performance of our banking services. This data collection is essential for maintaining the trust you place in us when managing your financial information.
Types of Tracking Methods We Use
Essential Banking Cookies
These cookies are absolutely necessary for secure banking operations. They enable account authentication, transaction processing, and fraud prevention. Without these cookies, you cannot safely access your banking services.
Functional Enhancement Cookies
These cookies remember your preferences like dashboard layout, notification settings, and language choices. They make your banking experience more convenient by personalizing the interface to your needs.
Analytics & Performance Cookies
We use these cookies to understand how customers navigate our platform, which features are most helpful, and where we can improve the user experience. This helps us make data-driven decisions about platform development.
Marketing & Communication Cookies
These cookies help us deliver relevant financial product recommendations and educational content. They track your interests to ensure we share information about services that might benefit your financial goals.
Specific Tracking Technologies
Session Management
- Authentication tokens for secure login sessions
- Transaction state tracking for multi-step processes
- Security monitoring for suspicious activity detection
User Experience Enhancement
- Dashboard customization preferences
- Transaction categorization settings
- Notification delivery preferences
- Mobile app synchronization data
Analytics & Improvement
- Page performance and loading time measurement
- Feature usage statistics and interaction patterns
- Error reporting and system optimization data
Managing Your Cookie Preferences
You have complete control over how we use non-essential cookies on your device. While essential banking cookies cannot be disabled without affecting core functionality, you can manage all other tracking technologies through your browser settings.
Browser-Specific Instructions
Go to Settings → Privacy and Security → Cookies and other site data. Choose your preferred cookie handling option.
Navigate to Options → Privacy & Security → Enhanced Tracking Protection. Select your protection level.
Visit Preferences → Privacy → Manage Website Data. Configure cookie acceptance and tracking prevention.
Access Settings → Cookies and site permissions → Cookies and site data. Adjust your cookie preferences.
Data Retention and Your Rights
We retain different types of data for varying periods based on their purpose and legal requirements. Your personal data is never kept longer than necessary for the intended purpose.
You can request data deletion, access your stored information, or modify your preferences at any time by contacting our privacy team. We respond to all data requests within 30 days of receipt.
How Tracking Enhances Your Experience
When Marcus first started using our platform in early 2025, he found the default dashboard overwhelming. Our tracking systems learned his usage patterns – he primarily checked his investment portfolio and rarely used the budgeting tools. Over time, the platform automatically highlighted the features he used most, making his banking experience more efficient.
This kind of personalization is only possible through careful analysis of user interaction data. We use this information to surface relevant financial insights, suggest helpful features, and streamline common tasks based on your banking habits.
Questions About Our Cookie Policy?
Our privacy team is available to discuss any concerns about how we collect and use your data.
Email us at help@quilixente.world or call +1 (250) 385-5407
quilixente Financial Services
35626 Eagle View Place
Abbotsford, BC V3G 0C8, Canada